Meet our Team Members

We are so pleased that you are viewing our team page. All of us at Crossroads Animal Hospital feel we are a close knit family, bonded together by longevity, affection and compassion for animals. We are proud that many of us have been working at Crossroads Animal Hospital for many years. This makes us unique in the most wonderful way possible.

Hospital Management

Meet Ashley, Practice Manager at Crossroads Animal Hospital

Ashley, Hospital Manager

Ashley is a Tuscaloosa native that graduated from Tuscaloosa County High School in 2005. She then attended Shelton State Community College to obtain a degree in nursing. Shortly after, she realized she wanted to follow her heart and work in the veterinarian field, in 2006 she began her journey in the industry. Ashley joined Dr. Paul Bronold in 2011 and has since managed multiple clinics for him. She has many responsibilities in the clinic: including, business management, employee management, coordinating continuing education meetings for staff, employee training, managing day to day hospital operations, managing inventory and many more! She is very dedicated to her career and is always looking for ways to improve client education and communication. In 2020, Ashley developed her technical skills and is now also a part of our Veterinary Assistant team. She is a member of the American Association of Feline Practitioners and the Veterinary Hospital Managers Association. Ashley takes pride in both her job and developing personal relationships with clients and patients. In her spare time, she enjoys spending time with her son, Conner. She also enjoys traveling and photography. She is a proud mom to TWO Boston Terriers (Marley and Marshall), a French Bulldog (Chuck) and a sweet rescue cat (Ms. Nomad).

Ashley is

  • Fear Free Certified
  • Human Animal Bond Certified
  • American Association of Feline Practitioners
  • Veterinary Hospital Managers Association

Client Care Representatives

Meet Betsy, Crossroads Animal Hospital


Bio coming soon

Meet Allison, Crossroads Animal Hospital


Allison’s heart is for serving others. With an interest in health sciences, Allison worked as a physical therapy technician for several years. She then transitioned and became a fitness assistant at a state of the art aquatic and fitness center. Allison is very organized and therefore essential for keeping our front desk area spick and span!

Allison is one of 4 sisters, one is her twin! To this she can credit her grit, sense of humor, and compassionate spirit. Allison is married to her highschool sweetheart. When the weather is just right, she enjoys going for runs, working out, Christmas time, and relaxing in the sunshine.

Meet Heather Customer Service Representative


Heather is originally from Cincinnati, Ohio and moved to Alabama about 5 years ago- she loves the slower pace of the south but does miss the Cincinnati-style food! She attended Wright State University in Dayton, Ohio, where she majored in nursing. Heather loved caring for people, but her passion is animals, especially shelter pets. She has fostered over 40 dogs and cats for the Humane Society with a focus on bottle feeding. Heather is a self-proclaimed nerd, loves reading and is very proud of her library! She loves lounging at home with her sweet husband, 2 super-cool kids, 7 dogs, 5 cats and even a Pot-bellied pig named Bubba!. You can usually find her at the front desk of Crossroads ready to help however she can!

Heather is

  • Fear Free Certified
Meet Ashlyn Customer Service Representative


Ashlyn is one of six receptionists here at Crossroads. She has been in the veterinary field for 4 years and is married to her high school sweetheart, whom she shares two children with. When she is not at work or home, she enjoys helping manage her and her spouse’s photography business. Ashlyn is also our Wellbeing Ambassador and loves to help promote mental health for all team members in the clinic. She looks forward to greeting you and your fur-babies upon arrival!

Ashlyn is

  • Wellness Ambassador
Meet Lexi, Crossroads Animal Hospital


Lexi was born and raised in Birmingham, Alabama. She graduated from Victory Christian High School and now attends Jacksonville State University majoring in Marketing. She is a proud dog mom to Finn and Rip. She enjoys reading, working out and hanging out at the lake! When she isn’t studying, you can catch Lexi and her bubbly personality at Crossroads ready to assist clients and their pets!


Meet Jo our groomer at Crossroads Animal Hospital


Bio Coming Soon!



Meet Lorena, Crossroads Animal Hospital

Lorena Luna, LVT

Lorena has been in the veterinary field since 2017 starting off as a kennel technician and veterinary assistant at Leeds Pet Clinic over the summer. In October of 2017 she began working at Crossroads Animal Hospital as a kennel technician. In 2019 she enrolled in Jefferson State’s Veterinary Technician Program where she graduated in 2021 with an Associate of Applied Science (AAS) Degree in Veterinary Technology. In 2020 Lorena transitioned into the tech department at Crossroads where she started working as a Veterinary Assistant, but after passing her Veterinary Technician National Exam (VTNE) and the Alabama Veterinary Practice Act exam for the Alabama State Board of Veterinary Medical Examiners in 2022, she became a Licensed Veterinary Technician. Lorena is also Fear Free Certified. During her free time, she enjoys making veterinary study guides for her Etsy and hanging out with her pets! She has 3 dogs (Tony, Casper and Chixie) and 2 cats (Eevee and Olivia). 

Meet Tina, Crossroads Animal Hospital

Tina Baker, LVT

Tina has been an animal lover her entire life! She started volunteering for, then working at, her local animal shelter while she was in high school. She started working as a Veterinary Technician in 2009. She married her husband Daniel in 2014. They have a personal zoo at home that includes six cats, several snakes, and their two dogs Pepe the Italian Greyhound and Marty the Silken Windhound. She has worked at Crossroads since 2017 and is Fear Free certified.  She is currently enrolled in Jefferson State’s Veterinary Technology program.  She enjoys time in the great outdoors hiking with her dogs and going canoeing with her husband.

Veterinary Assistants

Meet Julie, Crossroads Animal Hospital

Julie Fell

Julie is originally from North Carolina but moved to Pelham, AL in 1989. She has been working as a Veterinary Assistant at Crossroads since June of 2019 and looks forward to growing and learning at Crossroads Animal Hospital for many years to come. She has been married to her best friend for 19 years and they currently live in Ragland, AL with their three beautiful children and crazy dog named Juno.



Bio Coming Soon!

Becky is

  • Fear Free Certified
Meet Kaylee Veterinary Assistant


Bio Coming Soon!

Kaylee is

  • Fear Free Certified
Meet Hannah Veterinary Assistant


Bio Coming Soon!

Hannah is

  • Fear Free Certified

Pet Care Professionals

Meet Valerie, Crossroads Animal Hospital


Bio coming soon!

Valerie is

  • Fear Free Certified


Bio coming soon!

Meet Abi Kennel Assistant


Bio coming soon!